Refund Policy
Last updated: 2026
14-day money-back guarantee
Baphora offers a 14-day money-back guarantee on Baphora Pro. If you are not satisfied with your purchase, you can request a full refund within 14 days of your order date.
How to request a refund
Refunds are processed by our payment provider and reseller, Paddle. To request one, visit paddle.net with your order details, or email support@baphora.com and we will help you.
Renewals and cancellation
Baphora Pro renews automatically every 4 weeks. You can cancel at any time from the billing portal on the Pricing page; you keep Pro access until the end of the period you already paid for, and you are not charged again after cancelling.
Refunds after the guarantee period
Requests made after 14 days are reviewed case by case, and refunds may still be granted — for example where the service was unavailable or a renewal was clearly unintended. Paddle's refund policy also applies to every purchase.